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HOW DO I BECOME A STOCKIST?

If you would like to open a wholesale account with us, click on Register for an account. Complete the online Wholesale Registration Form to register. Once you are approved as a stockist, you will be able to simply place orders online.

HOW DO I ORDER?

Login to your wholesale account (once it has been established) and add products to your account. You can pay by credit card at the checkout stage. We accept Visa, Mastercard and American Express.

HOW DO I FIND PRODUCTS I AM INTERESTED IN?

You can Shop by Brand or Shop by Category. You can also take a look at our New Arrivals or our most Popular items. Or if you would like to have a browse through all of our products, click here.

IS THERE A MINIMUM ORDER VALUE?

Johnco has a minimum order of $250.

WHAT ARE THE JOHNCO PAYMENT TERMS?

All first orders are on a pro-forma basis. Once a reliable trading history is established, you can apply for a wholesale credit account. Existing account holders are required to pay 30 days from date of invoice. Johnco does not send orders to customers with outstanding accounts.

HOW ARE BACKORDERS MANAGED?

If an ordered item is not available at time of dispatch, the item will be placed on backorder. A customer is able to view their backorders when logged into their online account. Back orders are paid for in advance.

HOW ARE FREIGHT CHARGES DETERMINED?

Freight charges are determined on a cubic or weight scale; whichever is greater.

WHEN CAN I EXPECT MY DELIVERY?

We strive to get your goods to you in a timely manner. Dispatch typically occurs within 48 hours of receiving an order. During busy periods, particularly trade fair times or seasonal retail peaks, extra time may be required to process your order.

HOW CAN I GET PRODUCT IMAGES FOR MY WEBSITE OR CATALOGUE?

You may request specific product images from Johnco – we are happy to supply these. Please email info@johncoproductions.com with your request.

NEED MORE INFORMATION?

If you have any questions, please don’t hesitate to contact us.

Email:  info@johncoproductions.com

Phone: 02 9452 5819